Besteos Customer Care Messages is the transactional SMS program operated by Sixteen Reconciliation Assets LLC under the Besteos name. We do not send marketing or promotional messages through this program.
Program messages
After an optional opt-in connected to a submitted request or account, messages may include request receipts, status updates, document or information requests, account notices, security or servicing updates, and customer-service replies. They are not a condition of any purchase, loan, or service.
Consent and enrollment
Enrollment is available through the request form when the optional SMS checkbox is shown. The checkbox is separate from required legal acceptance and is unchecked by default. You may submit a request without selecting it.
Frequency and rates
Msg frequency varies, up to 5 msgs/month. Msg & data rates may apply under your mobile plan. There is no separate Besteos charge for program texts.
STOP and HELP
Reply STOP , END, QUIT, CANCEL, or UNSUBSCRIBE to cancel. We send one cancellation confirmation and then suppress further program messages unless you enroll again. Reply HELP for help, email [email protected], or use the communication preferences page.
Eligibility and carrier notice
Enrollment is limited to U.S. subscribers who are 18 or older and are the subscriber or customary user of the mobile number. Wireless carriers are not liable for delayed or undelivered messages. Message delivery depends on carrier and network conditions.
Privacy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See the Privacy Policy and Terms of Use.